Reference

Terms and Conditions for Your artemisbet Account

These terms set out what you agree to when you open and use your artemisbet account — including how deposits through JazzCash, Easypaisa, and Raast are handled, what we expect from you, and how we handle disputes.

Account Eligibility RulesPayment Terms: JazzCash, Easypaisa, RaastDispute and Closure ProceduresLive casino and slots
artemisbet Terms and Conditions for Your artemisbet Account
TERMS CONTACT PATHS

Reach Us About Your Terms Query

If any part of these terms is unclear, or you need to raise a concern about your account — including a payment dispute or a closure request — our support team handles these directly. You can reach us through live chat in the app, by email, or through the in-account support form. Pakistan-based queries are handled in English and responses are sent to the contact details on your account.

Team online

Live Chat

Open the chat icon inside your account on mobile or browser. Available for account, payment, and terms queries during support hours.

Email Support

Send your query to our support address listed in your account settings. Include your registered mobile number for faster handling.

In-Account Form

Use the Help section inside your artemisbet account to submit a formal query or dispute. You will receive a reference number by return.

ACCOUNT AND DATA STANDARDS

How We Manage Your Account Data

Your account information is stored securely and used only for the purposes outlined in these terms — processing your transactions, verifying your identity, and communicating with you about your account. We do not share your details with third parties outside of what is required to process payments through JazzCash, Easypaisa, or Raast. You can request a copy of the data we hold, ask for corrections, or submit an account closure request through the in-account support form at any time.

Data Retention We retain your account records for as long as required by applicable regulations. After closure, records are kept for the period required under local financial compliance rules.
Cookie Use We use cookies to keep your session active across mobile and browser. You can manage cookie preferences through your device or browser settings at any time.
Account Security Your account is protected by OTP verification on login. If you notice any unauthorised access, contact support immediately via live chat to freeze your account.
Data Requests To access, correct, or delete your personal data, submit a request through the Help section in your account. We aim to respond within the timeframe required by applicable law.

Common Questions About These Terms

Here are the questions we get asked most often about how these terms work in practice — covering eligibility, payments, account closures, and data rights.

You must meet the age and eligibility requirements for your region. Access depends on local law where you are located. Creating an account on behalf of someone else is not permitted under these terms.

Accounts with inaccurate registration information may be suspended. You can update your details through account settings, but changes to core identity information require verification via our support team.

Deposits via JazzCash, Easypaisa, or Raast are credited to your account wallet once confirmed. Deposits are non-reversible once processed; disputes must be raised through support within the timeframe stated in your account help section.

Yes. Submit a closure request through the Help section inside your account. Any remaining wallet balance will be processed to your verified payment method — JazzCash, Easypaisa, Raast, or bank account — subject to identity verification.

We hold the registration, transaction, and session data associated with your account. To request a copy or ask for corrections, use the in-account support form and we will respond within the legally required period.

We will notify you of material changes through your registered contact details. Continuing to use your account after the effective date of an update means you accept the revised terms.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.